All Zambia Red Cross Society volunteers shall:

I. Act in accordance with the Fundamental Principles of the International Red Cross and Red Crescent Movement and promote their dissemination.

II. Respect the regulations on the use of the emblem and prevent misuse.

III. Sign, and behave in accordance with, the Zambia Red Cross Society Code of Conduct for volunteers, rules and the Red Cross Principle of Voluntary Service.

IV. Safeguard the image of the Zambia Red Cross Society.

V. Be available in an emergency, as agreed with the National Society, and according to their skills and abilities.

VI. Follow agreed ethics and International rules during operations (SPHERE).

VII. Strive and work for the highest standards of quality.

VIII. Fulfil duties without discrimination of nationality, race, ethnicity, gender, disabilities, HIV status, social status and political or religious affiliation.

IX. Promote mutual understanding with people they work with and for.

X. Assure and respect the confidentiality of those they assist.

XI. Respond to the needs of beneficiaries and strengthen their self-help capacity and active volunteering.

XII. Unless otherwise, are not authorised to give any statement on behalf of or pertaining to, the activities and affairs of the Organisation. Non adherence will result in the Volunteer losing their membership.

Sexual Exploitation and Abuse and Gender Based Violence.

The National Society adopts zero tolerance towards Sexual Exploitation and abuse. and Gender Based Violence.

I. Sexual Exploitation: refers to any actual or attempted abuse of a position of vulnerability, differential power or trust, for sexual purposes including, but not limited to, profiting monetarily, socially or politically from sexual exploitation of another.

II. Gender Based Violence: According to the National Gender Policy of September 2014, from the Ministry of Gender and Child Development, Gender-based violence means any physical, mental, emotional, social or economic abuse against a person, because of that person’s gender and includes sexual or psychological harm or suffering to the person, threats of such acts, coercion or arbitrary deprivation of liberty, whether occurring in public or private life.

III. This code of conduct prohibits Sexual Exploitation and Abuse and Gender Based Violence of any kind, whether it be at place of assignment or in ones personal capacity.

Volunteers shall not engage in any sexual activity with:

I. Persons under the age of eighteen (18) years and regardless of the age of majority or consent locally (ignorance of or mistaken belief in the age of the Child is no defence)

II. Adults who seek to benefit or already benefit from the National Society’s protection or assistance.

III. Any victims of displacement or who are receiving Humanitarian assistance, under the care of the National Society.

IV. Fellow Volunteers.

V. There shall be no exchange of goods, services, money or employment for sex, including sexual favours or other forms of humiliating, degrading or exploitative behaviour.

VI. Volunteers shall not produce, procure, distribute or use pornographic material in places of assignment, including reading, surfing pornographic websites or sending such messages or engaging with pornographic materials.

VII. The National Society has zero tolerance to any form of retaliation against a person who either reports reasonably held suspicions, of a breach of the code of conduct or who co-operates in an audit or investigation process carried out by the National Society and National Investigating Authorities (Police).

Discharge of Duty:

Volunteers found in violation of sexual misconduct of any kind shall be subjected to immediate dismissal.

All Zambia Red Cross volunteers have the right to:

I. Choose to become a member of the Zambia Red Cross as defined by its constitution.

II. Withdraw membership as defined by its constitution.

III. Have appropriate training and opportunities for personal capacity development to be able to carry out the role or task recruited for and agreed upon.

IV. Receive the necessary information and material resource to carry out the tasks and roles agreed upon.

V. Be rewarded and recognized as and whenever appropriate.

VI. Accept or refuse any task or role in accordance with code of conduct, ethics and fundamental of voluntary service.

» Download Zambia Redcross Volunteer Application Form here «